RCL Map Support

How do I find a specific location?

Use the search bar at the top of the map. You can search by location name (e.g., "Pool", "Chapel", "Golf") or by keywords. Tap any search result to see details and get directions.

Why can't I see my location on the map?

The app needs location permission to show your position. When prompted, tap "Allow While Using App". If you previously denied access, go to Settings > Privacy & Security > Location Services > RCL Map and select "While Using the App".

How do I get directions to a location?

Tap any pin on the map, then tap the info button (ⓘ). On the detail screen, tap "Get Directions" to open Apple Maps with walking directions.

Can I use the app offline?

Yes! After opening the app once with an internet connection, location data is cached on your device. You can browse the map and view location details offline. Some features like updated information require a connection.

How do I change the map style?

Tap the map button (blue circle) in the top right corner. You can choose from Standard, Satellite, Hybrid, and Flyover views.

The app isn't showing any locations

Try these steps:

1. Check your internet connection
2. Close and reopen the app
3. If the problem persists, delete and reinstall the app

I found incorrect information about a location

Please let us know! Email us at app@roughcreek.com with the location name and what needs to be corrected. We appreciate your help keeping the information accurate.